FAQ/ Terms and condition

OVERVIEW

This website is operated by bangbanghk. Throughout the site, the terms “we”, “us” and “our” refer to bangbanghk. bangbanghk offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Can you order parts for me?

Yes, please email us for more information.

Where do you ship to? And where do you ship from? 

We ship from Hong Kong and only local orders for now.

Do you ship guns overseas?

Not at the moment, but we will ship overseas later. However, if you really want something on our website now, you can email us, and we will handle your request individually. 

Can you upgrade / power-up guns?
Yes we do. If an upgrade option is available on a particular gun, you will be allowed to select it while browsing our shopping cart. Note that when you opt for an upgrade on an AEG, we usually include the appropriate battery on the upgrade to prevent you from selecting an inappropriate battery that would render the gun inoperable.

If you see a gun you like but there is not upgrade option, contact us and request for upgrade options. We will consult our engineers and add all available upgrade options for that gun immediately.

I am visiting Hong Kong soon. How do I visit your Shop?
We open Monday to Saturday 11am to 8pm. Sunday and Public Hoilday 1pm to 6pm. The best way to get to our shop is via the local Mass Transit Railway (MTR) underground subway system to Central Station, Exit D3, same direct as Lan Kwai Fong.

Do you wholesale?
Yes, please inquire with us. We currently supply many retailers worldwide. Special pricing is available. Email us for more information.

Questions about the Terms of Service should be sent to us at

info@bangbang.com.hk.

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